Service Orientation

We have good business interaction with manufactures being we are quite flexible and confident to do any sort of garments. We can handle any kind of quantity easily. Our factories are approved from renowned customers. We are always ready to give any kind of supports and services to our valued customers specially covering the following“

Our goal is to serve our customers professionally, with the integration of marketing and merchandising expertise along with technical support to build
such a comfort level with customers, which would make them feel that they are in the right place to get the true competitive merchandise with outstanding quality.

We arrange sampling from our own sample section as per buyers designs, sketches etc. Samples against orders and Promotional samples will be made free of charges.

Generally we do sample for buyer’s and customers as follows :

As per buyer’s size specification & styling with available fabrics & accessories.
After followed as per comments on TAS with original fabrics & accessories.
This sample we provide from our production.
We provide small quantity free of charge, big quantity with charges
subject to customers regular orders and relationship
We scrutinize prices quoted by the supplier and with our own experience of the cost structure in the country, obtain the most competitive price from them.

Quality control:
Once an order has been placed with a customer, we take the following steps to see that only correct merchandise is shipped:

We draw samples of fabric to be used and check its quality, weight, shrinkage, color fastness, etc. We call for lab-dips and obtain buyer’s approval of shades before bulk fabric is dyed.

Before production is started, we obtain approval sample and check it minutely in all respects such as size specification, workmanship, cleanliness and proper fit of the garment.

We also suggest from time to time, possible improvements in production process to improve workmanship and get perfect merchandise.

Our quality control team visit factories at regular intervals, making surprise checks, to see that only the correct quality is produced and reject sub-standard and defective pieces in the production pipeline itself.

Before starting production Q.C. team properly check samples & permit factory to start production.

When the consignment is ready, we carry out systematic inspection as suggested by our buyers. If the merchandise is found satisfactory, we issue a certificate of inspection.


Follow up:
We follow up each order in precise details from fabric to garment, to shipment stage. At each stage, progress is intimated to buyer and he is kept informed of the actual status of his orders throughout.

Shipping/Cargo handling:
Shipping documents are checked to verify their conformity to buyers instructions and sent well in advance to the buyer.
As a policy, we insist that all our cargo must be handled only by a reputed Forwarder, so that, we get correct information well in time about exact sailing details, ETD / ETA of vessels and may also try for priority in booking and loading wherever possible. In suitable circumstances, we may arrange grouping of cargo arriving from different suppliers. This system enables the buyer to import several consignments as one lot and reduces his import cost on freight, clearing, forwarding and cargo handling. We can assist if required in negotiating and obtain special freight rates on the basis of regular turnover. This too results in reducing buyer’s cost of import.

Post Shipment services:
To avoid demurrage at destination, we collect copies of shipping documents such as B/L, AWB, Invoice, Packing list, original G.S.P., Certificate of Origin, Export Certificate etc. from all suppliers immediately after shipment and forward it to respective buyers. Should there still arise any misunderstanding or dissatisfaction in respect of any order, we actively help in finding a mutually acceptable solution to the problem.

Additional services:
Buyers can check their order status by tracking their order number in our website and can get the latest updates as well

We also keep update to buyers about buyers informed of market trends, new developments in industry, changes in Govt. policy and regulations etc. as far as possible.

Inform buyers about new fabrics, designs and fashion trends within our knowledge. In-case of buyers visiting in Bangladesh, we assist to arrange hotel bookings on behalf of their planning meetings with appropriate suppliers and try to provide all reasonable assistance that a buyer may need in a foreign land to make his visit comfortable and successful.